That’s me then!
<RANT>
Last year we ordered a dining room table from Debenhams with the promise that we would have it in time for Christmas. Given that we had a dozen people coming round a proper sized table was going to be needed.
Needless to say despite endless frustrating calls and missed deadlines the table did not arrive till Feb, by which time the turkey had gone a bit cold!
After further arguments we were given a £90 gift voucher.
Six weeks ago we wanted a sofa bed and saw one online at Debenhams. I a triumph of hope over expectation we ordered it using up the gift voucher.
This week we were told that it was ready to be delivered and given a time of 5 PM Thursday. I cleaned out the office, moved all the files etc to make sure it could be got in. At 4:30 PM they called to say that they were not delivering today but it would be at some point tomorrow!
Do these people have any idea how frustrating and disruptive it is to arrange a family life around a delivery only for it not to arrive!
So the morals of the story are:
- Think twice before ordering from Debenhams
- Work on the probability that any delivery date they give you is pure fiction created by the warehouse man throwing a dart at a calendar.
- Never do it more than once!
Here endeth the lesson!
</RANT>
