Posted by: Charles Maitland | Thursday 10 March, 2011

Still using Dynamics CRM 2011 RC? Beware Windows Update

I came across and interesting foo baa today.

I have a demo machine that was built using the Release Candidate version of Dynamics CRM 2011. For a number of reasons I had not yet got round to updating it to the RTM version and it had Windows Update running.

Because it was running as a demo machine on the RC version it did not have any product keys added. Today I fired it up and found that the Outlook client was totally bust. The toolbar would not load and opening a record caused an error.

After a lot of hunting it turns out that the Outlook client had been updated by Windows Update BUT because the Server did not have a product key it had not been updated.

As soon as I added a product key Windows Update detected it, downloaded the update to RTM and after a reboot all was well again.


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